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These are the General conditions of Hotel -Restaurant Dolores , registered with the Chamber of Commerce under number 65332113 , registered at the address Yme Dunenweg 1, 9161BZ, Hollum (Ameland), VAT number 106436910B02 . These conditions apply to all services of Hotel- Restaurant Dolores and to every use of the website   www.   and underlying web pages (further: the ‘website’), e-mail info @   (further: e-mail) or telephone ((0031) (0) 519554520 (further: telephone).

By using the website, you agree to be bound by these Terms and Conditions. Hotel -Restaurant Dolores has the right to change these Terms and Conditions at any time without prior notice. It is advisable to (again) review these General Terms and Conditions with repeated use.

Reservations and services

You can reserve a room in Hotel -Restaurant Dolores via the website, by e-mail or by telephone. Please guarantee reservations by credit card valid on the date of arrival. Expired credit cards are not accepted.

For bookings that are made via the website, e-mail or telephone, the rates applicable at that time apply. Hotel -Restaurant Dolores is at all times entitled not to accept or execute a reservation, or to attach additional conditions to the acceptance or execution of a reservation.

Personal details that Hotel -Restaurant Dolores collects from you, are processed in accordance with the Hotel- Restaurant ‘s Privacy Policy Dolores . The Privacy Policy can be found elsewhere on the Hotel -Restaurant Dolores website  consult.

You must use the services of Hotel- Restaurant Dolores in accordance with the applicable law, these General Terms and Conditions, the prevailing decency standards and reasonable instructions from Hotel- Restaurant Dolores , as published on the website or provided in the hotel. It is therefore not permitted to use the services for unlawful purposes, in a way that could damage the rights and / or interests of third parties or which in the opinion of Hotel -Restaurant Dolores could in any way cause damage to Hotel – Restaurant Dolores . If you act contrary to the foregoing, Hotel Dolores reserves the right to refuse further service to you. You are liable for all damages and expenses incurred by Hotel- Restaurant Dolores as a result of the violation of this provision, without any prior claim or notice of default being required.

Cancellation and termination

Cancellation or modification of a reservation must take place no later than 6 pm (local time at the hotel location) 7 days prior to the arrival date. Otherwise the costs for the entire stay will be charged. Costs for not appearing: the entire stay

Since the services of Hotel -Restaurant Dolores relate to accommodation and / or recreational services that take place within a certain period or on a specific date and / or time, are statutory regulations that give the customer the right to a distance contract without giving reasons and within a certain period does not apply to the agreement concluded via the Website, by e-mail or by telephone, nor to the services.


The rates stated on the website include VAT, and any other surcharges, unless otherwise indicated, excluding City tax & handling fee . Hotel -Restaurant Dolores reserves the right to change these rates without prior notice for reasons that justify this.

In the event of the absence of (timely) payment, you are in default, without any prior claim or notice of default being necessary. If you still fail to pay despite the claim or notice of default, Hotel Dolores the right to transfer the claim to a third party.

Intellectual property rights relating to the website

You acknowledge and agree that the website contains material that is protected by copyright. Certain names, words, titles, phrases, logos, icons, images or designs on the pages of this website may be trademarks, trademarks or service marks ofHotel- Restaurant Dolores or affiliated companies. The listing of these trademarks, trade names or service marks on pages of this website does not mean that any license is granted to another.

You may download material that has been published on this website for non-commercial purposes, temporarily store it on one computer and print it for your own personal purposes only. You agree that you will not acquire ownership in relation to content that you have downloaded. It is not allowed to distribute copies of the material, for any purpose whatsoever, or to include it in a ‘frame’ on a website you have created or managed. You agree to comply with all copyright notices, instructions and restrictions regarding content on this website.

Unauthorized downloading, sending, reissuing or otherwise copying or modifying material published on this website, including trademarks, trade names and service marks, may be in violation of trademark law and copyright and may result in legal action. Hotel Dolores reserves the right to take legal action in case of unauthorized use of trade names, trademarks and images of Hotel- Restaurant Dolores and affiliates that can be found on this website.

No illegal or prohibited use

As a condition of the use of this website, you give Hotel -Restaurant Dolores the guarantee that you will not use this website for any purpose that is unlawful or in violation of these Terms and Conditions.

Hotel -Restaurant Dolores has no obligation to exercise control or follow-up with regard to discussions, chats, submissions, transmissions, bulletin boards and the like on this website and accepts no responsibility or liability on the basis of their contents, nor for errors, defamation, slander, defamation, concealment, lies, obscenity, pornography, blasphemy, dangerous elements or inaccuracies in information within these parts of the website. If you believe that any part of the content of the website is in conflict with the intellectual property right or is unlawful in any other way, you should send a notification to Hotel Dolores with a complete and accurate description of the content in question. reason why it is illegal.

It is prohibited to place or send illegitimate, threatening, libelous, libelous, obscene, offensive, inflammatory, pornographic or profane material, or material that may amount to or incite behavior that involves a criminal offense, gives rise to civil liability, or otherwise contrary to the law. Hotel -Restaurant Dolores will provide full cooperation in the event of a request from law enforcement agencies or a court order to disclose the identity of a person who has submitted such information or materials.

Rejection of guarantees

Hotel Dolores has compiled the information on this website for the benefit of guests, potential guests and professionals in the travel sector. The information, materials and software algorithms that are included on this website or that can be downloaded from this website, including text, graphic elements and links, are provided ‘as is’ and ‘to availability’.

The information and materials on this website are deemed to be truthful and complete at the time of publication. Although Hotel -Restaurant Dolores endeavor to ensure that all information and materials remain current and truthful, they can change without prior notice and Hotel Dolores do not guarantee that these are truthful, complete and up-to-date at all times. In addition, Hotel Dolores the accuracy, suitability or completeness of software algorithms does not guarantee and the hotel explicitly rejects any liability for errors or omissions in software algorithms.

Hotel -Restaurant Dolores does not guarantee that the website and / or its services will be accessible at all times and without interruptions or malfunctions.

No form of warranty is given, implicit, explicit or legal, including, but not limited to, warranties relating to non-violations of intellectual property rights or rights of third parties, property, hidden defects, uninterrupted operation, marketability, suitability for a particular purpose or the freedom of computer viruses, with regard to information, materials and software algorithms.

Exclusion of liability

The liability of Hotel -Restaurant Dolores in connection with an attributable violation of its obligations and / or in connection with an unlawful act or otherwise, is limited to compensation for direct damage suffered by you to an amount that does not exceed the total price that you have paid to Hotel -Restaurant Dolores for the services from which the liability arises. Under no circumstances will the total liability of Hotel- Restaurant Dolores for direct damages, of any kind, exceed an amount of € 500.

Only the following damage is considered as direct damage:

1.                            damage to property;
2.                            reasonable costs related to the assessment of the cause and extent of the damage, insofar as this assessment relates to direct damage, as described in these General Terms and Conditions;
3.                            reasonable costs associated with preventing or limiting the damage, insofar as you can prove that these costs have led to a limitation of direct damage, as described in these General Terms and Conditions.

Liability of Hote l -Restaurant l Dolores for damage other than direct damage (‘indirect damage’), including, but not limited to, moral or consequential damages, loss of profit, missed opportunities, loss of information, expenses incurred in connection with this website or a website associated with it, or for damage resulting from the use or inability to use the website, software algorithms or linked websites due to interruptions, defects, delays in operation or transmission, computer viruses or line or system faults, is explicitly excluded.

The restrictions mentioned in the previous paragraphs of this article lapse if and insofar as the damage is the result of deliberate or deliberate recklessness of Hotel- Restaurant Dolores or her managers (‘own actions’).

A condition for entitlement to compensation is that you must report the damage to Hotel- Restaurant Dolores as soon as possible after its occurrence . Any claims for damages against Hotel Dolores that are not filed within a period of 6 months after the ground of the claim has arisen are no longer admissible.

Links to third-party websites

Hotel -Restaurant Dolores has no control over third-party websites and is therefore not responsible for the content of linked websites or links that are located on a linked website. Hotel -Restaurant Dolores offers such links only for your convenience. The inclusion of a link does not imply that the linked website or the information contained thereon has been approved, investigated or verified by Hotel -Restaurant Dolores

The use of software algorithms available on the website and links to other internet sources is entirely at your own risk. The content, truthfulness, proclaimed viewpoints and other links provided by these software algorithms and sources have not been investigated, verified, verified or approved by Hotel -Restaurant Dolores Applicable law and jurisdiction

These General Terms and Conditions and all agreements and disputes that may arise from or are related to the General Terms and Conditions or the use of the website or services of Hotel- Restaurant Dolores , are subject to Dutch law. However, this choice of law does not deprive you of the protection provided to you by provisions that can not be excluded by means of an agreement under your domestic law.

Unless otherwise provided by national or international law, any disputes arising from or in connection with these General Terms and Conditions or the use of the website or services of Hotel- Restaurant Dolores All presented to the competent court in Leeuwarden.

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